The Code defines the general principles by which CFM Staff conduct shall be measured to ensure that CFM Staff understand their responsibilities to uphold the goals and values to which CFM aspires and to conduct business in accordance with applicable laws, regulations and internal policies.
The guiding principle underpinning this policy is that each CFM Staff member — regardless of their position — is responsible for upholding high ethical and professional standards and must seek to avoid improper behaviour and the appearance of improper behaviour. CFM Staff must ensure that the interests of CFM, its partners, Investors and other stakeholders are not harmed by their actions or failures to act. In particular, the policy includes an overview of CFM’s corporate values and:
- Confirms CFM’s commitment to:
- comply with applicable laws, rules, and regulations and not engage in illegal or unethical business practices.
- provide equal opportunity in all aspects of employment and not tolerate any kind of discrimination or harassment.
- place the interests of the CFM Funds and Investors in such vehicles at the forefront and act in the best interests of the CFM Funds and Investors.
- maintain a reliable IT system with effective IT security management.
- Defines CFM’s requirement for CFM Staff to:
- identify, prevent and mitigate potential conflicts of interest
- recognise their obligation of confidentiality and not use or share confidential information they have access to for any other purpose except in the proper conduct of CFM’s business activities.
- not take inappropriate advantage of their position for personal benefit (Insider trading and Personal trading)
- report, per the incident and whistleblowing process any (perceived) illegal or unethical conduct about which they become aware, including those concerning accounting or auditing matters.
CFM is committed to establishing a culture of integrity, transparency, openness and compliance, in accordance with our values and ethics. CFM as a manager of CFM Managed Vehicles recognises that it may receive complaints both from CFM Staff but also from the public or persons employed at Project Companies into which the CFM Managed Vehicles invest.
If you suspect any unethical behaviour (including theft, fraud or corruption) by any CFM Staff, investors or suppliers, or any other matter which may introduce risks to CFM, you have two methods to report (if you are CMF Staff). Both are described below:
- Internal Complaints Process
- Whistleblowing Line (also open to the public)
In terms of the Code of Conduct (“Policy”) there are strict rules around the resolution of complaints and importantly, the protection of the complaint. Please refer to the Code of Conduct for more details surrounding the process.
CFM will protect any complainant against retaliation assuming they have raised concerns or incidents or complaints honestly and in good faith. Honest reporting does not mean that the complainant must be right when raising concern. Rather, it is important for such complainant to believe in good faith that the information provided is accurate.
Any CFM Staff member who retaliates against a complainant who has raised concerns under the Policy, or who discourages or prevents a complainant from making a report or seeking assistance, will be subject to disciplinary action.
It is a violation of the Policy to knowingly make a false accusation, lie to investigators or interfere with an investigation.
To ensure impartiality, all complaints (internal and external) are investigated using the principles of a risk incident and a root cause analysis is performed to identify the control failures. The Head of Assurance (unless implicated) is involved in both internal and external complaints and will ensure the reporting into the ARC and SB is done accordingly.
- Internal Complaints Process
CFM Staff may raise a complaint directly using the following points of contact (in no particular order):
- Their line manager;
- Next level up manager;
- The HR Team;
- The Head of Assurance;
- The CFM MB members; or
- The ARC Committee.
- Whistleblowing Line
The Whistleblowing Line is run by an independent company. The whistleblowing service is provided by WhistleB, Whistleblowing Centre, to ensure anonymity. The communication channel is encrypted and password-protected. All messages will be processed in confidence. The link to the Whistleblowing Line is available on the intranet and the internet (https://report.whistleb.com/en/climatefundmanagers)
CFM Staff and third parties may lodge a complaint through the independent Whistleblowing Line and the principle of impartiality and protecting the whistle-blower remain paramount. The CFM Staff member tasked with investigating the matter must do so in line with the principles of impartiality and fairness.
Remember that Whitleblowers remain anonymous and their anonymity is protected.